BOGDMNUB

OUR-If the consumer is liable for the commission of the first correspondent bank

Consider the following when making international transfers

1. Fill out the payment instruction legibly and accurately. Note that your transfer may be unsuccessful or may result in additional charges due to incomplete or incorrect completion of the payment instruction;
2. It is necessary to provide the address, telephone number, and payment details of the payer and recipient according to the international law against money laundering and terrorism financing activities;
3. In case of transferring USD to the countries of the Arab, Kazakhstan, Moldova, and the European Union, the recipient's IBAN (International bank account number) is required;
4. Transaction completion time: The transfer will be completed on the same day if the remittance order is accepted before 3:00 PM, otherwise it will be completed the following day if accepted after 3:00 PM. Remittance orders will be transferred to the beneficiary account within 1-2 business days;

• If you are making an international transfer, please pay attention to the following information;
• If you conduct foreign trade and your client informs you that their payment account has been changed, please note that it is important that you contact the client by phone to verify change of account;
• If you have lost personal photos or videos through contact with a foreign citizen and making this transfer under duress, please notify the police immediately;
• If you have received notification on winning a large sum of cash prize in a lottery, please be aware that it may be a form of electronic fraud asking you to make advance payments;
• If any of these cases has happened to you, or you are suspicious of it happening, you may enquire for more information from the Police Department's offices at telephone number 11-311606 and 102, or you can submit information and complaints at www.service.police.gov.mn;